Project Manager (m/w)

D-8

asap

Ende des Jahres +

Conception and implementation of new technical customer service functionalities.

Analysis and design of new business processes

Reviews of business and technical requirement documents.

Preparation and supervision of the Inlife transition of new technical solutions.

Coordination of 3rd Parties during integration phase, as IT Services and external vendors (Logistics, DMS, Print, etc.)

Setup of monitoring tools and business reporting.

Documentation of technical and operational changes.

Project Management.

Required:
General Telco experience, esp. prepaid business
Experience in CRM and Billing systems and Customer Service processes
Knowledge of CDRator internal processes
Knowledge of relational databases
Analytical skills

s.o.

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